Frequently Asked Questions
Find answers to common questions about 99Roadmap
General
What is 99Roadmap?
99Roadmap is a comprehensive learning platform that provides structured roadmaps for various technologies and career paths. We help students and professionals master new skills through curated content, interactive quizzes, and AI-powered assistance.
How does 99Roadmap work?
Simply register for an account, browse our available roadmaps, and enroll in the ones that match your learning goals. Each roadmap is divided into stages with topics, resources, and quizzes to test your knowledge. Complete stages to unlock the next ones and earn XP points!
Is 99Roadmap suitable for beginners?
Absolutely! Our roadmaps cater to all skill levels - from complete beginners to advanced learners. Each roadmap clearly indicates its difficulty level, and we provide foundational content before progressing to advanced topics.
Account & Subscription
Do I need to pay to use 99Roadmap?
We offer both free and premium content. You can access the first stage of every roadmap for free! Premium subscribers get unlimited access to all stages, AI-powered learning assistance, downloadable resources, and exclusive content.
What payment methods do you accept?
We accept all major payment methods including Credit/Debit Cards, UPI, Net Banking, and popular digital wallets. All payments are processed securely through our trusted payment gateway.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your profile settings. Your access will continue until the end of your current billing period. No questions asked!
What is your refund policy?
We offer a 7-day money-back guarantee on all subscriptions. If you're not satisfied with our platform, contact us within 7 days of purchase for a full refund. See our Refund Policy for details.
Learning & Progress
How do I track my learning progress?
Your dashboard provides a comprehensive view of your learning progress, including completed topics, quiz scores, earned XP, current streak, and badges. You can also see your ranking on the leaderboard!
What is XP and how do I earn it?
XP (Experience Points) is our gamification system to make learning fun! You earn XP by completing topics, passing quizzes, maintaining daily streaks, and achieving milestones. Higher XP means higher rank on the leaderboard.
Can I retake quizzes?
Yes! You can retake quizzes as many times as you like to improve your score and understanding. We encourage learning through practice.
What is the AI Assistant feature?
Our AI Assistant is your personal learning companion! It can explain complex topics, answer questions, provide examples, and help you when you're stuck. This feature is available to premium subscribers.
Technical Support
I forgot my password. How can I reset it?
Click on "Forgot Password" on the login page and enter your registered email or phone number. You'll receive a password reset link via email. Follow the instructions to create a new password.
Can I use 99Roadmap on mobile devices?
Yes! Our platform is fully responsive and works seamlessly on smartphones, tablets, and desktops. Learn anywhere, anytime!
How do I contact support?
You can reach our support team via the Contact Us page. We typically respond within 24 hours on business days.
Still have questions?
Can't find the answer you're looking for? Get in touch with our support team.
Contact Support